play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 5449470328
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To confirm your identity, first ensure a strong internet connection is available. If you don't receive the OTP after clicking "send," you can try again after a short wait. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the active number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support system via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the play exchange?
The app allows withdrawals of a minimum Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, and bonus money cannot be cashed out. This means users can only withdraw the revenue they've generated from their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI ID, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can cause a longer wait time of up to 24 hours. This variation in processing time is a result of the app's service stability and payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw winnings earned by playing games with the bonus amount. Any winnings from the bonus can be withdrawn, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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